Business Analyst

Overview

The Business Analyst will be responsible for documenting the functional requirements, technical specifications and template documentation designs for client business needs while providing expertise in product knowledge and feature/functionality as it relates to business requirements. You will be also responsible for reviewing complex data files, creating mapping documents, defining client requirements and providing guidance on best practices. You will need to be able to speak to the functional and technical capabilities of software that we implement, while understanding client requirements in order to provide clients the direction and guidance on their options for the best user experience as it pertains to their business needs.

Responsibilities

  • Collaborate closely with Project Managers to define and provide status on completion of project tasks.

  • Regularly communicate progress and alert Project Managers and stakeholders if a deliverable is not achievable or is likely to slip, allowing sufficient time for a sensible course of action while recommending alternative approaches and/or options to accommodate deadlines and prevent slippages.

  • Work closely with stakeholders to clearly define what will be considered in and out of scope for the project and ensure that all project team members and stakeholders understand the impacts if any and obtain all necessary sign-offs.

  • Be the main point of contact for technical development teams in fielding questions/concerns regarding requirements and assisting the team in developing their test plans.

  • Consistently learn and keep up to date on relevant software products, capabilities and new features.

  • Assist with creation of documentation to help improve company processes for delivering successful client implementations.

  • Participate in the learning and development of new professional services staff.

Qualifications

  • Bachelor’s Degree with a technology or business emphasis 3+ years of experience in a Business Analyst or related role

  • Excellent written and oral communication skills; and a strong proven ability to interact and communicate effectively with both technical and non technical personnel

  • Expertise in gathering and documenting requirements, creating functional design specifications, business writing skills and interacting with business partners and technical resources at all levels of organizations both internally and externally

  • Outstanding problem solving, analytical and decision-making skills

Please send resumes to info@mach1consulting.com.